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Idyllwild Vacation Cabin Blog

Idyllwild Vacation Cabins Management Refuned Vacationers Funds After Nearby Cranston Fire.  Some Other Rental Firms Did Not.

9/14/2018

 
In late July, a fire, which became known as the Cranston Fire, broke out lower on the mountain along side State Highway 74.  As the fire quickly spread up the mountain, authorities ordered an evacuation of over 4,000 homes in Idyllwild, Pine-Cove, Lake Hemet area and Mountain Center Community.  Additionally, State Hwy 74 was also shut down.   We moved our operation offsite and began calling vacationers to cancel their reservations until the fire was no longer a risk and was under control.   We did what any responsible company would do and refunded vacationers the funds that they had already put out.  Of course, this is a major financial lost for us and the cabin owners, but it had to be done.  

Luckily, the fire fighters got the Cranston Fire under control and Idyllwild and Pine Cove were saved and virtually untouched.  Much of this had to do with the quick action of our First Responders and our Fire Fighters.  Additionally, Fire Authorities avoiding what could have been a major disaster by warning home owners to clear dry brush around their properties and the removal of thousands of dead and dying trees in previous years.    Those efforts saved Idyllwild and Pine Cove.  


In the following weeks, as Idyllwild began to normalize, we started hearing about vacationers who did not get their vacation funds returned, with some vacation rental firms saying that they were not responsible for "Acts of God".   While those firms profited from their action, the backlash was swift, when a rash of poor reviews popping up online that last for years.  We were really surprised that any company would treat their customers in such a manner.  

We at Idyllwild Vacation Cabins firmly believe that if you take care of our vacationers, everyone benefits in the long run.  We know that those vacationers will return, year after year.  It's no wonder that Idyllwild Vacation Cabins has more 5 Star Reviews than any other rental agency.  



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Idyllwild Vacation Cabins
54380 N Circle Dr,
Idyllwild, California 92549

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​®  Idyllwild Vacation Cabins - A Registered Trademark.  Copyright: 2021
Special Notes:
  • Two Night Minimum Stay
  • Summer Weekly Rates are Provided on Individual Cabin Pages
  • Taxes Added at Checkout
  • Additional Fees May Apply for Snow and Ice Removal.  This is an Essential Guest Safety Service   
  • Holiday Rates May Vary
  • No Smoking Inside Any Property
  • Outside BBQs are provided with Every Cabin
  • Tire Chains or 4-wheel Drive May be Required.  Please be aware of Road Conditions prior to arrival.
  • Use Caution When Parking Your Vehicle on The rental properties. Please Be Aware of Snow, Ice, Mud, or Debris.
  • Snow Events - During the Winter months, there may be winter fees to get you in our out safely.  
  • Covid Information    UPDATED:  May 11, 2020​Idyllwild Vacation Cabins is now open to all travelers.   We will expect all visitors to comply with Safe Social Distancing Standards.  We have guests checking directly into cabins with lock boxes to minimize personal contact.   
  • Temporary Cancellation Policy:   Due to the uncertainty of the current pandemic, if travel restrictions are imposed again, customers will receive a full credit good for two years and no booking fee will be charged.   Credit is not good for holidays stays.  No refunds will be issued.  
  • For more information, see our enhanced safety measures at our COVID-19 Information page. ​
  • Power and Internet Outages:   "Power and Internet outages do occur on occasion in Idyllwild so please come prepared.  Idyllwild Vacation Cabins will not issue refunds due to power or internet outages."
  • Home
  • Our Best Cabins Sorted ...
    • By # of Bedrooms
    • By Price
    • Pet Friendly Cabins
    • With Hot Tubs
    • With Views
    • On A Creek
    • Customer Favorite Picks
  • Cabins by Name ...
    • Check Availability - ALL
    • Cabins: # - A >
      • 7 Arrows / 3 BR
      • Acorn Cottage / 1 BR
      • Ahhh Finally - 3BR
      • Alpine Chalet / 1 BR + Loft
      • Artist Retreat / 2 BR
      • Artsy Cottage / 1 BR
    • Cabins: B >
      • Bear's Den / 4 BR
      • Bird House, The
      • Birds Nest / 1 BR
      • Bird Song / 1 BR
      • Boulder Lodge / 3 BR
      • Brighton Log Cabin / 1 BR
    • Cabins: C - D >
      • Camp Keena for Two / 1 BR
      • Canyon's End / 5 BR
      • Chalet In The Pines
      • Cozy Pines / 2BR
    • Cabins: E - F - G >
      • Excell Escape / 2 BR
      • Flying Saucer / 2 BR
      • Forever Views / 2 BR
    • Cabins: H - I >
      • Honeymoon Hideaway / 1 BR
      • Hudson Hideaway / 3 BR
      • Idyll Hours / 2 BR
      • Idyllwild Treehouse / 2 BR
    • Cabins: J - K - L - M >
      • Koi Room Apt / 1 BR
      • Linger Lane / 2 BR
      • Little Cabin in the Trees / 2 BR
      • Loy's Cabin in the Pines / 5 BR
      • Luxury Log Mansion / 6 BR
      • Manzanita Mtn / 3BR
      • McCabin / 3 BR
      • Mon P'tit Chalet / 2 BR
      • Mountain View / 2 BR
    • Cabins: N - O >
      • Oak Tree / 2 BR
      • On The Rocks / 3 BR
      • Overlook / 3 BR
    • Cabins: P - Q - R >
      • Paradise in the Pines / 4 BR
      • Ridgecrest View / 3BR
      • Rock to Rock / 2 BR + Loft
      • Robilodge / 4 BR + Loft
      • Rooster Room / 1BR
      • Rustic Elegance / 3 BR
    • Cabins: S >
      • Six Acre Sanctuary / 3 Cabins
      • Soft Rock Lodge / 2 BR
      • Squirrel's Nest / 1 BR
      • Starlight Seclusion / 1 BR + 2 Lofts
      • Star's Hollow / 3BR
      • Sunset Cabin / 2 BR
      • Sunset Peak / 2 BR
    • Cabins: T - U - V - W - X - Y - Z >
      • Tahquitz View / 3 BR
      • Taste of Honey / 2 BR
      • Tipperary Pines / 3 BR
      • Treehouse / Idyllwild Treehouse / 2 BR
      • Whispering Tree Top / 2 BR
      • Wood Pecker Room
  • Blog ...
  • About Us ...
    • Contact Us / Info
    • Rental Policies
    • Cabin Owners
    • Gift Certificates
    • Reviews from Trip Advisor
    • COVID-19 Information
    • Search Page
  • About Idyllwild ...
    • Idyllwild Snow Cams
    • Idyllwild Web Cams
    • Our Town - Idyllwild
    • Hiking Idyllwild
    • Camping in Idyllwild
    • Fishing Around Idyllwild
    • Off Road and Mountain Biking