Current Info and Updates
Updated: May 11, 2020
Idyllwild Vacation Cabins remains open to all travelers. During this crisis, we have implemented a temporary policy of checking directly into each cabin to minimize personal interaction. Additionally, once checked in, no housekeeping staff will enter the home during your stay. If trash pickup is necessary, we will use protective face masks and gloves. We will not enter the home to do this.
We will require a minimum of between 48 and 72 hours (normally the later) between each cabin booking. For more information on our enhanced safety measures, see below sections.
Idyllwild Vacation Cabins remains open to all travelers. During this crisis, we have implemented a temporary policy of checking directly into each cabin to minimize personal interaction. Additionally, once checked in, no housekeeping staff will enter the home during your stay. If trash pickup is necessary, we will use protective face masks and gloves. We will not enter the home to do this.
We will require a minimum of between 48 and 72 hours (normally the later) between each cabin booking. For more information on our enhanced safety measures, see below sections.
Our Enhanced Cleaning Measuers
We routinely perform the following to ensure guest safety, and a germ free environment:
Extra additional measures added in May:
***Updated***
Please note that due to the unprecedented nature of this Pandemic, information is fluid and can change at any time. We are doing our best to update the information contained here as best we can, but cannot be responsible for rapid changes at the state, local or federal levels or misinformation that may be contained or construed.
- All bed linens, towels and other items upon guest departure are washed, regardless of them being used.
- Dust and clean surfaces such as tables, sinks, water handles
- Vacuum and clean floors after guest departure
- Remove trash and properly dispose of garbage
- Thoroughly clean and sanitize bathrooms and showers
Extra additional measures added in May:
- Increase cleaning and sanitizing cycles in all spaces.
- Housekeeping staff will not enter a home or cabin unless specifically asked to do so.
- In addition to normal dusting and cleaning, we are adding enhanced surface chemical sanitation. We are using products approved for the use against Covid-19, that are approved the E.P.A., to sanitize all surfaces that may have come in contact with a guest, including but not limited to:
- All door handles in rooms, light switches and countertops are sanitized.
- Additional surfaces such as counters, table tops, remote controls, and (in some rooms) microwaves are also being sanitized after each guest checkout.
***Updated***
- We offer phone and email assistance to guests staying in homes to minimize personal interaction and maintain social distancing
- Continue to perform heightened deep cleanings on cabins and homes and don't allow back to back bookings, allowing a minimum of 48 (normally 72 hours) between reservations.
- Employees and staff are taking extra precautions, including sanitizing equipment more regularly.
Please note that due to the unprecedented nature of this Pandemic, information is fluid and can change at any time. We are doing our best to update the information contained here as best we can, but cannot be responsible for rapid changes at the state, local or federal levels or misinformation that may be contained or construed.
CALIFORNIA GOVERNOR'S STAY AT HOME ORDER-CLARIFICATION
The governor's Stay At Home order issued 3/19 left many confused, including us. According to clarification from the California Hotels & Lodging Association, as well as the State's Office of Emergency Services, hotels and inns (B&Bs etc) are EXEMPTED from the order, as are employees, staff and guests as they are considered to be performing an ESSENTIAL function. This was verified on 3/20 and we will update this page with more information. See the local county guidelines, above, on what constitutes 'Essential' travel and that there is currently NOT a ban on travel at the state level, although some regions have enacted their own restrictions.
Idyllwild Vacations Cabins, Inc.Contact Info
Idyllwild Service Center
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